Greenfox is an application that allows you to take control of your consumption, thanks to better visibility of your budget, your purchases and your carbon footprint.

Greenfox is a product developed by Foxintelligence. We specialize in researching the e-commerce market. We provide the data for the purpose of statistical research on e-commerce.

The operation of Greenfox is very simple. To create an account, you connect to your mailbox. Our algorithm scans your mailbox and detects order confirmations. In this way, we give you the list of all the purchases you have made in recent years and you can thereby analyze your consumption habits and your carbon footprint.

We produce and market data for statistical research. We neither sell nor transfer any data for targeted advertising, re-identification or profiling purposes.

As of today, not all email providers are compatible with Greenfox. Your satisfaction is our priority, and we regularly take your requests to add more providers to our list.

List of email providers compatible with Greenfox :
Gmail
Yahoo
Microsoft (Hotmail and Outlook)
Orange
SFR
La Poste
Noos
Numericable
GMX
BBOX (and Bouygtel)
Apple and iCloud
Free are not compatible with our services. 

3 steps are necessary; they are explained in detail in the Greenfox application. We recommend you to follow them directly from your application. In case of a problem, we have summarized the steps below:

Step 1: Enable 2-Step Verification
Follow the steps displayed on your screen. Log in to your Google account: you will be redirected to the two-step verification settings. If you haven't already provided a phone number, you will be asked to provide one; note the code received by SMS. This verification can also be done via a notification to be validated on your mobile devices. Once this step is completed, click on "Enable two-step verification". Note: if you have already activated two-step verification for your Google account, the SMS or notification will be sent directly to you.

Step 2: Create an application password and activate the imap protocol automatically
Once the two-step validation has been activated, you will be asked to connect to your Google account again. This will enable the last 2 steps to be initiated automatically: the creation of an application password and the activation of the IMAP protocol. This could take a few minutes: wait on the appropriate screen.

Once these two steps have been carried out, the connection is activated: you must only give your name and date of birth to complete the connection.

If you are still having connection issues, please contact our support at the following email address: contact@greenfoxapp.com

3 steps are necessary; they are explained in detail in the Greenfox application. We recommend you to follow them directly from your application. In case of a problem, we have summarized the steps below:

Step 1: Enable two-step verification.
Follow the steps displayed on your screen. Sign in to your Microsoft account: you will be redirected to the two-step verification settings. If you haven't already provided a phone number, you will be asked to provide one; note the code received by SMS. You will also be asked to indicate another way to verify your identity: a second email address, or a second phone number, or to install the Microsoft Authenticator application. Note: if you have already activated the validation in two steps for your Microsoft account, the verification code will be sent to you directly by SMS, email or you can access it on your Microsoft Authenticator app.

Step 2: Create an application password automatically
Once the two-step validation has been activated, you will be asked to connect to your Microsoft account again. This enables the last step to be initiated automatically: the creation of an application password. This could take a few minutes: wait on the appropriate screen.

Once this step has been carried out, the connection is activated: you must only give your name and date of birth to complete the connection.

If you are still having connection issues, please contact our support at the following email address: contact@greenfoxapp.com

When you use Greenfox for the first time, we will scan your entire mailbox to find emails on order confirmations. Sometimes this step may take longer than expected if your mailbox has a large number of emails. In this case, you can request our technical teams to forcibly end the scan to start looking at the first listed purchases without waiting. The scan will be completed in the subsequent days.

Send an email to: contact@greenfoxapp.com and we will reply as soon as possible.

Note that it takes on average 30 minutes to 2 hours to complete the scan.

We use the calculation method of ADEME that is an agency of the Ministry of Ecological Transition. It provides a public database in which we can find data to calculate the carbon footprint of each category of product. Thus, for each type of product, a coefficient in kilograms of CO2/ euro allows its carbon footprint to be calculated.

Let's take the example of a clothing item. The steps that ADEME takes into consideration to calculate the coefficient of the footprint are as follows:
- The production of the textile raw material
- Electricity consumed during the forming process.
- Steam consumed during the forming process (finishing steps)
- Transportation by air or truck (at the time of procurement, forming or distribution)
- Usage (electricity and/or detergent) for products with 30 or 50 maintenance cycles.

Our servers are located in Germany; so it is normal for you to receive this kind of email when we scan your mailbox.

Our statistics will support companies that want to obtain more knowledge about their activities, markets or competitors.

Example of the application: Determining market share: We can deduce the market share of companies in their sector, solely from the order confirmations.

We have chosen to never use data for advertising purposes. At Greenfox, it is up to our users to decide. If you do not want us to use your data for statistical purposes, you can exit the Foxintelligence Panel. To do this, go to Settings, Your mailboxes, Foxintelligence Panel.

Within the framework of the General Data Protection Regulation (GDPR), all Greenfox users may exercise their portability right, offering the possibility of recovering a part of their data in an open and readable format. To download your personal data, you must connect to your Greenfox account on the application. Once connected, go to "Settings", then "Data protection, and "Download my data".

Our company is based on the fundamental principle of never creating any trouble for our users; we neither sell nor transfer any data for advertising, profiling or re-identification purposes. In fact, we ensure that we are completely transparent with our users (starting with clear consent).

It is up to our users to decide. If you do not want us to use your data for statistical purposes, you can exit the Foxintelligence panel. To do this, go to Settings, Your mailboxes, Foxintelligence Panel.

To delete your account and all the associated data, proceed as follows:

Log in to your Greenfox account. Click on "Settings", then "Your mailboxes" Choose your email address to delete and click on "Delete this mailbox" By clicking on "Delete this mailbox", your Greenfox account and all the data associated with it will be removed.

If you do not find answers to your questions in our FAQ or if your problem requires assistance, you can contact us directly at the following email address: contact@greenfoxapp.com. We usually respond within 24 to 48 hours.

Technical support is available in two languages only: French and English. Please draft your email in one of them.

To contact technical support, send an email to: contact@greenfoxapp.com

Technical support is available in two languages only: French and English. Please draft your mail in one of them. To facilitate a response from the technical support, we recommend you to mention the following in your request: